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Home Authors Corner

Beyond the Swipe: Building Brands for a Generation That Demands More

Article Authored by Kunal Vora, Founder-Partner, ABND

by MN4U Bureau
September 14, 2024
in Authors Corner
Reading Time: 4 mins read
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Beyond the Swipe: Building Brands for a Generation That Demands More
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The Irony of This Article

It is ironic that this article is about a detailed discussion on connecting with a generation known for their lightning-fast scrolling and fleeting attention spans. But here we are, proving that even in a world of seconds-long attention spans, thoughtful, engaging content still holds its ground. So, let’s make every word count!

Meet The Digital Natives

Let’s start with a quick look at who we are dealing with here. Today’s generation—Gen Z, the ones born between the mid-1990s and early 2010s—are unlike any audience we have seen before. They have never known a world without smartphones, Wi-Fi, or social media. They’re swiping before they are walking and Googling before they are talking. They are diverse, socially conscious, and highly sceptical of traditional marketing. They crave authenticity and are quick to sniff out anything remotely disingenuous.

These digital natives, eco-warriors, and reels aficionados are rewriting the rulebook on what it means to connect. But it’s not just about the usual suspects like Instagram. They are pioneering new platforms that even many marketers are just catching onto. Take BeReal, an app that prompts users to share authentic, unfiltered moments once a day, breaking the polished facade typical of social media. Or Threads by Instagram, which emphasizes close-knit conversations and real-time sharing. These tools reflect a desire for genuine connection and transparency, challenging brands to rethink their entire strategy, not just their digital presence.

And as we navigate this landscape, we must also start thinking about the next wave—Generation Alpha, born from 2010 onwards. They’re growing up in a world where voice assistants, augmented reality, and AI are the norm. They are even more digitally immersed and will expect brands to keep up and anticipate their needs. The strategies we develop today must evolve rapidly to stay relevant tomorrow.

The Challenges – Why Traditional Tactics Won’t Cut It

So, how do you connect with a generation with a built-in ad blocker? The old playbook of flashy ads and catchy jingles doesn’t work anymore. The younger generation doesn’t want to be sold to—they want to be part of something bigger. They are all about experiences, stories, and values that resonate with their own. They are scrolling through a sea of content daily, so you have seconds to capture their attention before they swipe left on your brand. And don’t even get me started on how they view traditional corporate structures; they are more likely to trust a YouTuber than a CEO. Brands that don’t adapt are quickly relegated to the background, lost in the digital noise.

But it’s not just about digital tactics—it’s about the core of your brand strategy. Young consumers are drawn to brands that stand for something and have a clear, authentic purpose. This isn’t just about crafting a clever tagline or rolling out a flashy campaign; it’s about aligning every aspect of your brand with the values that matter to them. Known for its commitment to sustainability, brands like Patagonia resonate deeply not just because of what they sell but because of what they stand for.

This generation challenges brands to think beyond the product and focus on the larger narrative. What does your brand believe in? How do you make a difference in the world? These are the questions they’re asking, and if your brand doesn’t have compelling answers, they’ll look elsewhere.

Brand Strategy and Design: The Cornerstones of Connection

Now, let’s talk solutions. First, your brand needs a personality—something that feels human, relatable, and, most importantly, real. Think of it like this: if your brand were a person, would these consumers want to grab a coffee with it? Or better yet, would they follow it on Instagram?

But beyond digital presence, your brand strategy needs to be rock solid. Start with purpose—why does your brand exist, and what does it stand for? This purpose should be the foundation of your brand’s identity and inform everything from your product offerings to your customer service approach. And it is this purpose that translates to a brand narrative that resonates on a deep, emotional level. Think of how Nike’s “Just Do It” campaign evolved into a broader conversation about social justice, making it clear they are more than just a sportswear company—they are a movement.

Design plays a crucial role here, too. Your brand’s visual identity should reflect the values and personality that resonate with this generation. We are talking about vibrant visuals, user-centric interfaces, and experiences that are as intuitive as they are engaging. But don’t just stop at aesthetics. Consider how your design choices communicate your brand’s commitment to issues that matter, such as sustainability and inclusivity. For example, eco-friendly packaging isn’t just a nice-to-have; it’s an expectation.

Additionally, embrace the platforms they are flocking to. Whether it is about snapping spontaneous, behind-the-scenes content for BeReal or fostering meaningful conversations on Threads, meeting them where they are is crucial. These platforms thrive on authenticity and real-time interaction, so your branding and design strategies should reflect that immediacy and honesty.

The Future Belongs to the Bold

Connecting with today’s generation is no small feat, but it’s far from impossible. It’s about evolving, embracing change, and being bold in your brand strategy and design choices. If you can create a brand that resonates on a personal level, that aligns with their values, and that delivers a seamless, visually compelling experience, you’re not just selling a product—you’re building a relationship. And in this world, relationships are everything.

But don’t stop there. As you build for today, keep an eye on the horizon. Generation Alpha is right behind, and they will raise the stakes even higher. The strategies that work now must be reimagined for a world where technology is even more integrated into daily life. The future belongs to those ready to adapt, innovate, and connect in ways that matter.

So, let’s toss out the old playbook and start writing a new one that speaks directly to the heart of the most connected, conscious, and creative generations we’ve ever seen. And yes, even though this article is a bit long, it’s a testament that meaningful connections can transcend fleeting attention spans when done right. Let’s make every word—and every brand decision—count.

Tags: ABNDbrandsengaging contentGen ZKunal Voraproduct sellingstrategies

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